BabieK keele

I am a dedicated customer service professional with over 10 years of experience in the financial services sector, specializing in customer support, debt management, and collections. My journey began as a Collection Agent at Capitec Bank, where I honed my skills in negotiating payment plans and maintaining positive customer relationships. This role laid the foundation for my current position as a Debt Review Agent, where I manage and assess client debt repayment plans, ensuring compliance with regulatory standards.

Throughout my career, I have developed a strong customer-oriented mindset, complemented by excellent verbal and written communication skills. I thrive in fast-paced environments and am adept at multitasking and managing high-volume workloads. My technical proficiency with tools like Microsoft Office Suite and my ability to troubleshoot basic technical issues further enhance my capability to deliver exceptional service. I am passionate about contributing to customer satisfaction and retention, and I am eager to bring my expertise to a remote Customer Service Representative role.