Azra'a MeAM
Open to opportunities

Azra'a Me

@azraame

Dedicated sales professional with a passion for customer support.

North Macedonia

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated sales professional with a strong background in customer support and account management. My journey began at Office Plus, where I honed my communication skills and developed a knack for helping customers find the right products. This experience laid the foundation for my career in sales, where I have consistently exceeded customer expectations and contributed to team success.

Over the years, I have worked in various roles, including as a Pointcaller in debt collection, where I utilized my negotiation skills to recover unpaid debts while maintaining professionalism. Most recently, I have excelled in account management and sales at Slice, where I built and maintained relationships with partners, ensuring their needs were met and fostering long-term loyalty. My ability to collaborate with internal teams and monitor account performance has allowed me to deliver solutions that align with client objectives.

Currently, I am seeking a dynamic role that allows me to leverage my problem-solving abilities and empathy to provide exceptional customer support. I am passionate about generating leads and developing sales strategies that drive growth and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

CC

Pointcaller

Call Center / Debt Collection

Dec 2017 - Feb 2020 (2 years 2 months)

Worked for collection agencies and financial institutions to recover unpaid debts. Utilized strong communication and negotiation skills, demonstrating persistence and professionalism.

OP

Sales Assistant

Office Plus

Jan 2014 - Dec 2017 (3 years 11 months)

Assisted customers in finding and purchasing products, managed inventory, handled inquiries via phone and email, and participated in promotional activities to boost sales. Developed excellent communication and customer service skills.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, Architecture

1998 - 2022

Completed a four-year program with a focus on architecture, gaining foundational knowledge in design principles and construction techniques.

Tech stack

Software and tools used professionally

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