Avery Reid

Provided prompt, efficient, and courteous service to customers, handling complaints and resolving issues effectively. Completed guest transactions at the cash register, selling merchandise and suggesting complementary products.

Accurately documented patient encounters in real time under physician supervision, maintaining confidentiality and adhering to HIPAA standards. Managed electronic health records (EHR) with precision and efficiency, assisting in streamlining clinical workflow and improving charting accuracy.

Provided excellent customer service by showcasing expertise, fostering trust, and growing customer satisfaction. Promoted within to a specialty team that handled a higher, secure workload and was hand-picked for multiple special projects.

Processed court records and updated files, answering incoming phone calls from the public. Communicated with other agencies and organizations through teletypes and faxes regarding offenders, and processed inmate files being booked and released.

Completed an Associate in Arts degree, providing a foundational education across various subjects. This program prepared me for further academic pursuits and developed strong critical thinking and communication skills.

Attended Polk State Collegiate High School, completing secondary education. This experience provided a strong academic foundation and prepared me for college-level coursework.