Alix Tijerina
@alixtijerina
Dedicated customer service professional with extensive cash handling experience.
What I'm looking for
I am a dedicated customer service professional with over four years of experience in cash handling and account management. My journey began at JCPenney as a Retail Associate, where I honed my skills in managing cash transactions and maintaining an organized store environment. This role laid the foundation for my strong customer service ethos, which I carried into my subsequent positions.
As a Front Desk Agent at Stephen F. Austin, I expanded my expertise by handling check-ins, managing phone inquiries, and taking on supervisory responsibilities. My ability to adapt and learn quickly was further demonstrated when I was cross-trained for a supervisory role. Most recently, I worked as a Loan Agent at B&F Finance, where I assisted customers with loan applications and account management, ensuring all transactions were accurately processed and balanced.
Experience
Work history, roles, and key accomplishments
Loan Agent
B&F Finance
Jun 2020 - Present (5 years 1 month)
Assisted customers with loan applications and approvals, updated accounts, and managed incoming and outgoing customer transactions. Responsible for balancing accounts and counting money.
Front Desk Agent
Stephen F. Austin
Feb 2017 - Present (8 years 5 months)
Managed guest check-ins, answered phone calls, and handled cash transactions. Cross-trained for a supervisor position, taking on additional responsibilities.
Retail Associate
JCPenny
Feb 2016 - Present (9 years 5 months)
Managed cash register operations and handled cash transactions. Responsible for maintaining store cleanliness, organization, and managing floor shrink.
Education
Degrees, certifications, and relevant coursework
East Side Memorial
High School Diploma, General Studies
Grade: 3.7 GPA
Graduated with a 3.7 GPA in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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