Aung Kyaw Htet
@aungkyawhtet
Experienced Customer Service Specialist with a focus on remittance support.
What I'm looking for
I am an experienced Customer Service Officer with over 4 years in remittance support, dedicated to providing exceptional customer service. My expertise lies in handling calls, messages, and social media interactions, ensuring that customer issues are resolved with accuracy and professionalism. I am fluent in both English and Burmese, which allows me to communicate effectively with a diverse clientele.
Currently based in Thailand, I thrive in remote work environments and have successfully managed customer support through various channels, including phone, messaging apps, and Facebook. My role at GME Remittance Company involved not only resolving customer inquiries but also managing the company’s social media presence, where I responded promptly to messages and posts. I take pride in building strong customer relationships through clear and empathetic communication, consistently meeting service level targets.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Specialist
GME Remittance Company
Dec 2019 - May 2024 (4 years 5 months)
Provided customer support via phone, messaging apps, and Facebook, resolving issues related to remittance services with accuracy and professionalism. Managed the company's Facebook page, responding to messages and posts promptly, and handled SIM card inquiries and coordinated sales/logistics for delivery.
Education
Degrees, certifications, and relevant coursework
Dagon University
Bachelor of Arts, English
Pursued an English major, focusing on language, literature, and communication skills. Developed strong analytical and critical thinking abilities through coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Aung Kyaw?
You can contact Aung Kyaw and 90k+ other talented remote workers on Himalayas.
Message Aung KyawFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
