Himalayas logo
JM
Open to opportunities

Jaruwan Maneechay

@majaruwan

Customer-focused bilingual customer service professional skilled in social support, issue resolution, and client retention.

Thailand
Message

What I'm looking for

I’m seeking a customer-focused role where I can use my bilingual support, social media moderation, and issue-resolution skills to improve user experience and retention.

I am a dedicated, fast-learning bilingual customer service professional with several years of experience supporting users on trading platforms and an international airline's official Facebook channel. I excel at building customer relationships, de-escalating concerns, and resolving complex issues end-to-end.

Throughout my career I’ve handled technical, financial, and account-related inquiries, managed social media communities, and collaborated with internal teams to escalate and resolve tickets efficiently. I have translated corporate materials and training content between English and Thai, helping improve communication and client retention.

I bring strong critical thinking, multitasking, and teamwork skills, proficiency with tools like Zendesk, Google Suite, and Microsoft Office, and a customer-centric mindset. I seek roles where I can continue to improve user experience and contribute to retention and operational excellence.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PU

Phranakhon Rajabhat University

Bachelor of Business Administration, Business Administration

2006 - 2010

Grade: 3.79 / 4.00

Completed a Bachelor of Business Administration with a strong academic record and a 3.79/4.00 GPA.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Jaruwan Maneechay - Customer Service Support Agent - ImperialLeisure | Himalayas