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Shyun Lai Phyu

@shyunlaiphyu

Customer service professional delivering reliable, empathetic client support.

Thailand
Message

What I'm looking for

I seek a customer-facing role where I can use my communication and problem-solving skills, work collaboratively in a supportive culture, take on responsibilities managing accounts and compliance, and grow into leadership through my MBA.

I am a dedicated and empathetic customer service professional with over five years' experience providing client support, managing accounts, and ensuring positive customer experiences.

I have delivered professional support in-person, by phone, and via email while handling account openings, documentation, and inquiries with strong attention to detail.

I supported internal departments to resolve customer issues efficiently, maintained accurate transaction and service records using CRM systems, and was recognized for responsiveness, reliability, and customer care excellence.

I am currently pursuing an MBA to strengthen my leadership, teamwork, and service excellence for both face-to-face and online customer support roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Krirk University logoKU

Krirk University

Master of Business Administration, Business Administration

2024 -

Pursuing a Master of Business Administration focused on leadership and service excellence in customer support roles.

YE

Yangon University of Economics

Bachelor of Economics, Economics

Completed a Bachelor of Economics with coursework preparing for roles in client support and operations.

Tech stack

Software and tools used professionally

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