Shyun Lai Phyu
@shyunlaiphyu
Customer service professional delivering reliable, empathetic client support.
What I'm looking for
I am a dedicated and empathetic customer service professional with over five years' experience providing client support, managing accounts, and ensuring positive customer experiences.
I have delivered professional support in-person, by phone, and via email while handling account openings, documentation, and inquiries with strong attention to detail.
I supported internal departments to resolve customer issues efficiently, maintained accurate transaction and service records using CRM systems, and was recognized for responsiveness, reliability, and customer care excellence.
I am currently pursuing an MBA to strengthen my leadership, teamwork, and service excellence for both face-to-face and online customer support roles.
Experience
Work history, roles, and key accomplishments
Provided in-person, phone, and email customer support, managed account openings and documentation, and maintained accurate transaction records while ensuring compliance and improving client satisfaction.
Education
Degrees, certifications, and relevant coursework
Krirk University
Master of Business Administration, Business Administration
2024 -
Pursuing a Master of Business Administration focused on leadership and service excellence in customer support roles.
Yangon University of Economics
Bachelor of Economics, Economics
Completed a Bachelor of Economics with coursework preparing for roles in client support and operations.
Availability
Location
Authorized to work in
Job categories
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