Audrey Escobar
@audreyescobar
Client-focused Onboarding and Operations Specialist with 8 years experience.
What I'm looking for
With over 8 years of experience as an Onboarding and Operations Specialist, I have honed my skills in digital marketing, CRM systems, and administrative operations. My journey has been marked by a commitment to enhancing client experiences through effective onboarding processes and strategic relationship management. At Unleashed Consulting Co., I spearheaded onboarding initiatives that improved efficiency by 20%, showcasing my ability to drive results in fast-paced environments.
My expertise extends to managing client relationships and optimizing processes across various platforms. I have successfully collaborated with cross-functional teams to ensure seamless project execution and client satisfaction. My role at JobNimbus involved guiding clients through complex setups, where I utilized tools like Click-Up and Google Ads to streamline onboarding workflows. I am passionate about leveraging data accuracy and proactive communication to foster strong client partnerships.
Throughout my career, I have demonstrated a knack for process optimization and developing standard operating procedures that enhance operational efficiency. My experience managing marketing campaigns for diverse clients has equipped me with the ability to interpret performance metrics and present actionable insights. I am eager to bring my skills in client onboarding and operations to a dynamic team that values innovation and collaboration.
Experience
Work history, roles, and key accomplishments
Client Onboarding Specialist
Unleashed Consulting Co.
Oct 2024 - Present (9 months)
Spearheaded onboarding and journey mapping for new clients, improving onboarding efficiency by 20%. Coordinated onboarding and automated key tasks to enhance client experience.
Client Onboarding Specialist
JobNimbus
Jan 2023 - Aug 2024 (1 year 7 months)
Hosted onboarding kickoff calls and follow-up emails to outline next steps, gather access credentials, and set clear timelines. Guided clients through setup of Google Ads, Facebook Business Manager, website integration, and domain configurations.
Remote Client Support & Account Manager
TouchPoint, LLC
Feb 2021 - Oct 2022 (1 year 8 months)
Managed marketing campaigns for diverse clients, including mobile apps, consumer products, and nonprofits. Produced reports and slide decks highlighting metrics (CTR, conversions, etc.) across platforms.
Assistant Operations Manager
Royal Choice Farms
Apr 2015 - Feb 2021 (5 years 10 months)
Trained and managed inventory staff, conducted daily reconciliations, and scheduled payroll. Maintained compliance, led state inspections, and resolved operational issues.
Accounting Specialist
Robinson Rancheria Resort & Casino
Oct 2014 - Feb 2015 (4 months)
Processed payroll and accounts payable; entered invoices and resolved vendor payment issues. Conducted internal audits and reconciliations; analyzed spoilage and loss reports.
Education
Degrees, certifications, and relevant coursework
Grand Canyon University
Bachelor of Business Management, Business Management
Currently pursuing a Bachelor of Business Management, focusing on core business principles and management strategies. This program enhances skills in leadership, operations, and organizational development.
Arizona State University
Bachelor of Digital Audiences, Digital Audiences
Currently pursuing a Bachelor of Digital Audiences, specializing in digital marketing, audience engagement, and online content strategies. This degree focuses on understanding and leveraging digital platforms for effective communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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