Open to opportunities

Christopher Hill

@christopherhill

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Highly adaptable onboarding specialist with 6+ years in marketing and sales.

United States

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What I'm looking for

I seek a role that allows for growth and utilizes my marketing and onboarding experience.

I am an experienced Onboarding Specialist Team Lead with over six years of expertise in marketing, onboarding, and customer-facing roles. My journey has been marked by a commitment to delivering exceptional results and fostering team collaboration. At Medical Solutions, I have successfully designed Excel spreadsheets and utilized CRM systems for efficient client and company tracking, ensuring that our onboarding processes are seamless and effective.

Throughout my career, I have consistently prioritized customer satisfaction and team success. In my previous role as an Associate Sales Representative II at TD Synnex, I actively listened to customer requests and resolved issues, leading to increased satisfaction and loyalty. My ability to train new hires and lead by example has been instrumental in creating a productive work environment. I am passionate about leveraging my skills in a role that offers opportunities for advancement and aligns with my background in marketing and sales.

Experience

Work history, roles, and key accomplishments

Current

Onboarding Specialist Team Lead

Current

Medical Solutions

Oct 2022 - Present (2 years 8 months)

Designed Excel spreadsheets and utilized CRM for client and company tracking. Provided guidance on difficult accounts and helped develop policies for certain medical facilities.

Excel CRM Policy Development Team Leadership

Associate Sales Representative II

TD Synnex

Aug 2021 - Sep 2022 (1 year 1 month)

Actively listened to customers' requests, confirming full understanding before addressing concerns. Increased customer satisfaction by resolving manual orders and calls.

Customer Service Problem Solving Customer Satisfaction Training Sales

Marketing Advisor

Caldeco Air Conditioning

Feb 2020 - Jul 2021 (1 year 5 months)

Collaborated with team members to develop strategic campaign plans. Worked with partner companies and advertisers to develop a strategic campaign plan to spread the company's name.

Marketing Strategy Team Collaboration Customer Feedback Campaign Planning Social Media

Customer Service

Kumho Tire

Feb 2017 - Jul 2019 (2 years 5 months)

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Provided primary customer support to internal and external customers.

Customer Service Customer Satisfaction Problem Solving Communication Customer Support

Education

Degrees, certifications, and relevant coursework

Northside High School

High school diploma, Marketing

Obtained a high school diploma with a focus on Marketing. Developed foundational knowledge in marketing principles and practices.

Valdosta State University

Experience in Marketing, Marketing

Attended Valdosta State University for two years, focusing on marketing and business studies. Gained experience in the field before discontinuing due to financial reasons.