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Aubrey McClintock

@aubreymcclintock

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Detail-oriented claims professional with 15+ years in documentation, investigation, and customer communication.

United States

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What I'm looking for

I am seeking a remote claims role where I can apply strong documentation, investigation, and customer-communication skills in an organized, compliant team focused on accurate, timely resolutions.

I am a detail-oriented, analytical professional with over 15 years of experience gathering information, documenting findings, resolving issues, and communicating decisions clearly in fast-paced environments.

I have a strong background in evidence-based decision-making, customer communication, digital documentation, and managing sensitive cases with accuracy and professionalism.

In my roles I managed high-volume caseloads, created standardized workflows and structured documentation, and coordinated cross-team communication to align on timelines and policies.

I seek a Claims Adjuster or Claims Associate role where my organization, problem-solving, and human-centered communication will contribute to accurate, compliant, and timely claim resolutions.

Experience

Work history, roles, and key accomplishments

Current

Middle School Mathematics Teacher

Current

Insight PA Cyber Charter School

Feb 2021 - Present (4 years 10 months)

Managed a caseload of 100+ students, gathered multi-source information to identify root causes, and produced compliant digital documentation and standardized workflows to improve case resolution and consistency.

Case Management Documentation Gathers Information Digital Filing Systems Compliance Time Management

Current

Owner / Designer

Current

A Daily Obsession

Jan 2010 - Present (15 years 11 months)

Operated a seasonal retail business handling customer inquiries, dispute resolution, invoicing, and order tracking while maintaining organized records and clear customer communications.

Customer Communications Dispute Resolution Invoicing Order Management Documentation Digital Filing Systems Time Management

Online Math Tutor

SplashLearn

Aug 2020 - Feb 2021 (6 months)

Delivered individualized online math instruction, documented session outcomes, and adhered to established procedures to ensure consistent learner progress.

Online Instructions Documentation Lesson planning Remote Work

Online ESL Teacher

Qkids

Feb 2020 - Feb 2021 (1 year)

Provided structured ESL instruction to diverse learners, maintained accurate session records, and followed standardized lesson protocols to support student progress.

ESL Documentation Cross Cultural Communication Remote Teaching Time Management

Math & Science Teacher

Multiple Districts

Jan 2004 - Dec 2018 (14 years 11 months)

Managed large student caseloads across NY and PA, collected multi-source data to resolve issues, and developed organized digital systems for curriculum and instructional workflows.

Case Management Curriculum Development Documentation Digital Filing Systems

Library Media Specialist

Unknown

Sep 2007 - Jun 2008 (9 months)

Organized and maintained large information systems for accessibility, guided users on digital resources, and supported operational workflows and cross-team communication.

Information Management Reference Services Digital Filing Systems User Training Documentation