Open to opportunities

Atul Lakhanpal

@atullakhanpal

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Experienced technical sales and business intelligence professional driving revenue through data-led strategies.

India

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What I'm looking for

I seek a role combining technical sales and BI where I can drive revenue, mentor teams, use data to inform strategy, and grow into leadership.

I am a results-driven technical sales and business intelligence professional with a strong track record in outbound/inbound sales, CRM management, and data-driven lead generation. I have consistently exceeded monthly revenue and meeting targets while managing key client relationships and delivering persuasive product presentations.

My background spans technical support, presales/post-sales consultation, and BI/data visualization (Power BI, Tableau, SQL), and I excel at training teams, improving processes, and applying competitive market research to boost sales and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Senior Business Intelligence Analyst

Sieva Networks Solutions Pvt Ltd

Mar 2023 - Sep 2025 (2 years 6 months)

Generated and qualified leads via outbound/inbound calls and LinkedIn, maintained CRM records, and consistently met monthly meeting and revenue targets while analyzing sales performance to improve conversion rates.

Lead Generation CRM Data Mining Sales Presentations Pricing Strategy Sales Analytics Cold Calling Relationship Management

Senior Technical Support & Sales Engineer

Lotus Interworks Inc

Mar 2022 - Feb 2023 (11 months)

Converted prospects through technical sales support and outreach, conducted data mining and achieved monthly meeting and revenue targets through a blend of inbound and outbound engagement.

Technical Sales Data Mining Active Listening Lead Qualification CRM Customer Onboarding Presentation Skills Sales Outbound

Technical Sales Support Executive

TruckX Technologies Pvt Ltd

Oct 2020 - Feb 2022 (1 year 4 months)

Provided presales and post-sales technical support for ELD, GPS and dashcam IoT products, led onboarding and training, generated leads, and collaborated with marketing to expand target markets and sales strategies.

IoT Pre Sales Customer Training Lead Generation Product Knowledge Client Relationship Management Sales Strategy Technical Troubleshooting

Technical Sales Executive

Inventric Solutions

Jul 2019 - Sep 2020 (1 year 2 months)

Supported QuickBooks and hardware troubleshooting while upselling Intuit products to enterprise and SMB clients, regularly achieving monthly revenue targets and resolving client issues across platforms.

Quickbooks Upselling client support Revenue Targets Technical Support Customer Retention

Customer Service Associate

Concentrix

Jul 2018 - Jun 2019 (11 months)

Resolved Amazon.com and Amazon.co.uk customer queries across orders, billing, and technical issues, delivering customer-focused solutions and maintaining service quality standards.

Customer Service Technical Troubleshooting Multichannel Support Communication Time Management

Sales Associate

Convergys

Mar 2016 - Jun 2018 (2 years 3 months)

Managed AT&T process handling sales and billing for US home users, resolving service issues for internet, cable, and home phone customers while meeting sales objectives.

Sales Billing Support Troubleshooting Upselling Account Management Problem Solving

Technical Support Executive

Dell

Provided desktop and laptop troubleshooting for home users, delivering technical resolutions and guidance to improve customer satisfaction and device performance.

Desktop Support Laptop Troubleshooting Customer Support Technical Diagnostics Remote Support