Open to opportunities

Ataullah Sadi

@ataullahsadi

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Skilled professional with extensive experience in customer service and website management.

Bangladesh

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What I'm looking for

Seeking a role where I can leverage my technical skills and creativity to support business success, with a focus on customer service, website management, and content creation.

As a seasoned customer service and website management expert, I leverage my technical skills and creativity to drive business success. With a strong background in content creation, media analysis, and storytelling, I excel in developing and maintaining WordPress websites, providing top-notch customer support, and creating engaging content across mediums.

With experience in AI chatbot development, web server administration, and cloud platforms, I am well-versed in the latest technologies. My expertise in SEO optimization, troubleshooting, and website security ensures enhanced website functionality and visibility.

With a passion for film and media, I bring a unique perspective to my work, combining technical skills with creative flair. I am a strong communicator, adept at working in remote teams, and committed to delivering high-quality results.

Experience

Work history, roles, and key accomplishments

Current

Web Administrator

Current

Union Systems Limited

Feb 2022 - Present (3 years 3 months)

Developed and maintained WordPress websites, increasing traffic by 30% through SEO strategies. Provided technical support and resolved customer queries, achieving a 95% satisfaction rate.

WordPress Development SEO Optimization Customer Support Technical Troubleshooting

Customer & Web Manager

Sheikhs Dynamics

Jul 2017 - Mar 2021 (3 years 8 months)

Managed customer inquiries and technical issues, maintaining high customer satisfaction. Developed a chatbot for enhanced customer engagement and 24/7 support.

Customer Service Chatbot Development Website Optimization Social Media Marketing

Administrative Assistant & IT Services Specialist

M/S. Confident Logistics

Jul 2016 - Jun 2018 (1 year 11 months)

Managed administrative tasks, ensuring smooth operations for executives and management. Assisted with tender submissions, preparing documentation for large-scale projects.

Administrative Support IT Support Project Management