ASISIPHO MABANTI - Customer Service Agent - CCI | Himalayas
ASISIPHO MABANTIAM
Open to opportunities

ASISIPHO MABANTI

@asisiphomabanti

Dedicated customer/technical support agent with strong problem-solving skills.

South Africa

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

My name is Asisipho Mabanti, and I am a dedicated customer service agent currently working at CCI. I have a strong background in technical support, where I assist customers by addressing their inquiries and resolving issues efficiently. My goal is to ensure customer satisfaction and retention through effective communication and problem-solving.

With a Bachelor of Social Sciences in Government and Business Ethics from UKZN, I have developed a solid foundation in understanding client needs and providing accurate information. My previous roles as a customer service agent and administrator have honed my skills in managing inquiries, educating clients, and providing comprehensive support. I thrive in high-pressure environments and am committed to delivering exceptional service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of KwaZulu-Natal logoUK

University of KwaZulu-Natal

Bachelor of Social Sciences, Government and Business Ethics

2020 - 2023

Activities and societies: Elected as the Chairperson during senior year of high school, consistently ranked in the top 10 academic achievers.

Completed a Bachelor of Social Sciences in Government and Business Ethics, showcasing dedication and ability to excel in an academic environment.

ZS

Zwelinzima Senior Secondary School

National Senior Certificate

2016 - 2020

Activities and societies: Elected as the Chairperson during senior year, developed leadership skills.

Achieved the National Senior Certificate (Matric), demonstrating foundational education and academic performance.

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