Smangele Ngcebengu
@smangelengcebengu
Customer service professional delivering reliable complaint resolution and support.
South AfricaWhat I'm looking for
I am a dedicated customer service professional with experience resolving customer complaints and providing exceptional support during my tenure at CCI from June 2022 to December 2024. I bring reliability, punctuality, and the ability to work under pressure to every customer interaction.
I graduated with a Matric (Grade 12) from Kwamathanda High School in 2021 and consistently focus on clear communication and effective problem solving. I am committed to contributing positively to a team-oriented environment and improving customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CCI
Jun 2022 - Dec 2024 (2 years 6 months)
Resolved customer complaints and provided exceptional customer support, contributing to improved customer satisfaction during tenure.
Education
Degrees, certifications, and relevant coursework
Kwamathanda High School
Matric (Grade 12), General Education
Completed Matric (Grade 12) at Kwamathanda High School in 2021.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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