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Arushi Galhotra

@arushigalhotra

Business Analyst at SCS SCHREDER who improved project delivery efficiency by 10% and implemented a real-time KPI dashboard.

Australia

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At SCS SCHREDER, I analysed commercial and operational performance and implemented workflow improvements that contributed to a 10% increase in project delivery efficiency. I also developed Excel and Power BI reporting and implemented a real-time dashboard to improve KPI visibility and management decision-making.

I led the Dynamics 365 CRM implementation in collaboration with developers, contributing to a 20% increase in customer satisfaction. My work also included managing commercial data and coordinating logistics and supply-related activities.

Earlier, I supported business analysis at DA TAX SOLUTIONS and completed a business consulting internship at CREATIVECUBES.CO. I also extracted and cleansed legacy-system data for a Dynamics 365 migration project at SMP GROUP.

Experience

Work history, roles, and key accomplishments

Lead Services Analyst

SCS Schreder

Apr 2021 - May 2026 (5 years 1 month)

Partnered with clients and stakeholders to analyze business needs and develop solutions. Led cross-functional initiatives and implemented improvements that increased project delivery efficiency by 10% and customer satisfaction by 20%.

Excel Power BI Dynamics 365 CRM Data Analysis Process Improvement Stakeholder Management Project Management

Junior Data Analyst

SMP Group

Mar 2021 - Mar 2021 (0 months)

Extracted, cleansed, and analyzed data from a legacy system using Advanced Excel to prepare datasets for Dynamics 365. Identified data quality issues and supported system migration.

Excel Data Cleaning Data Analysis Dynamics 365 Data Quality

Junior Business Analyst

DA Tax Solutions

Jul 2019 - Nov 2020 (1 year 4 months)

Supported business analysts in researching requirements and analyzing data. Mapped customer journeys and provided reports to support business decisions.

Data Analysis Requirements Gathering Customer Journey Mapping Reporting Stakeholder Management

Business Consultant Internship

CreativeCubes.co

Jul 2020 - Jul 2020 (0 months)

Analyzed a coworking business model to identify gaps and develop technical and business solutions. Conducted risk analysis and presented recommendations to business teams.

Business Analysis Market Analysis Risk Analysis Excel Presentation Skills

Operations Supervisor

Guru Kirpa Plastic

Mar 2015 - Jul 2018 (3 years 4 months)

Managed day-to-day operational activities and delegated administrative and financial tasks. Set performance goals and coordinated communication between employees and stakeholders.

Operations Management Team Leadership Performance Management Communication Skills Problem Solving