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Pepy Kusumaningrum

@pepykusumaningrum

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Experienced Business Analyst with a strong background in project management.

Australia

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What I'm looking for

I am looking for a role that values collaboration, innovation, and offers opportunities for professional growth.

With over 8 years of experience in client-based service companies, I have honed my skills in building effective communication and maintaining strong customer relationships. My expertise lies in utilizing data-driven analytics and critical thinking to solve complex business problems. I have a proven track record in Business Analytics, Sales, and Field Engineering, which has equipped me with a diverse skill set to tackle various challenges in the industry.

Currently, I am working as a Project Manager and Business Analyst at Upscalix, where I have successfully delivered over 10 projects across multiple platforms, including WordPress and mobile applications. My role involves creating detailed Business Requirement Documents (BRDs) and translating client needs into actionable specifications. I take pride in coordinating cross-functional teams to achieve high milestone completion rates and enhancing user satisfaction through iterative development cycles.

My previous experiences as an Account Manager and Field Engineer have further strengthened my ability to manage client relationships and execute strategic sales initiatives. I am passionate about leveraging my skills to drive project success and deliver exceptional results for clients.

Experience

Work history, roles, and key accomplishments

Current

Project Manager / Business Analyst

Current

Upscalix

Jun 2023 - Present (2 years 1 month)

Successfully delivered over 10 projects across WordPress, AI, and mobile platforms, collectively valued at over $100,000, on time and within scope. Coordinated cross-functional teams, including UI/UX designers, developers, and QA, to achieve over a 95% milestone completion rate.

WordPress AI Mobile Development Project Management Business Analysis UI UX Design Quality Assurance Stakeholder Management Requirements Gathering Agile Methodologies

Business Analyst

Equalsys Health Solution

Jan 2021 - Present (4 years 6 months)

Conducted user interviews to define requirements, develop PRDs, workflows, and user stories using JIRA and Confluence as project management tools. Collaborated with UI designers to create user-friendly layouts and aligned business rules with client needs.

User Interviews Workflow Design User Stories Jira Confluence Business Rules Acceptance Criteria

Account Manager

HILTI

Jan 2019 - Present (6 years 6 months)

Executed B2B direct selling strategies, achieving 120% of the sales target in 2020, worth over IDR 120 million/month. Managed client relationships and engagement plans to boost satisfaction and retention.

B2B Sales Sales Target Achievement Client Relationship Management Engagement Consultative Selling Customer Retention Negotiation Market Analysis

Field Engineer - Coiled Tubing Service

Schlumberger

Jan 2015 - Present (10 years 6 months)

Managed field operations, including engineering design and execution for onshore and offshore projects. Led field negotiations and provided tailored product and service recommendations to clients.

Field Operations Engineering design Product Recommendations Service Delivery Coiled Tubing

Education

Degrees, certifications, and relevant coursework

Gadjah Mada University

Bachelor of Engineering, Chemical Engineering

Studied Chemical Engineering, gaining foundational knowledge in engineering principles and problem-solving. Developed skills applicable to various industrial processes and technical challenges.