Open to opportunities

Asim Cheema

@asimcheema

Message

I am an experienced business development and customer support professional.

Pakistan

Message

What I'm looking for

I seek roles in customer support or business development where I can apply my sales, communication and relationship-building skills to improve customer satisfaction and drive growth within a collaborative team and clear advancement path.

I am a results-driven professional with extensive experience in customer support, business development and employee relations across banking, manufacturing and healthcare sectors.

Most recently I provided fast, informative chat support for account issues and ranks, focusing on customer satisfaction and timely problem resolution.

Previously I worked as a business development officer where I engaged new customers, encouraged deposits, managed sales including insurance and auto leasing, and maintained client relationships through calls and meetings to boost deposits and set growth goals.

I also supported HR and field enumeration projects, managed factory administrative tasks including transport, initiated stock additions and prepared weekly production reports, bringing strong communication, data collection and operational discipline to every role.

Experience

Work history, roles, and key accomplishments

Customer Chat Support Representative

Valorant Smurf Games

Jan 2022 - Jan 2024 (2 years)

Provided chat support for account and rank issues, delivering quick, informative responses to resolve customer questions and maintain satisfaction.

Customer Support Live Chat Account Management Communication Problem Solving Ticketing CRM

Business Development Officer

Bank Islami

Jan 2020 - Jan 2022 (2 years)

Engaged new customers and encouraged deposits while maintaining client relationships through calls and meetings to boost deposits and sales of banking products.

Business Development Sales Client Relationship Management Cold Calling Lead Generation Negotiation Account Management

Employee Relations Administrator

Spel-Synthetic Products Enterprises Limited

Jan 2018 - Jan 2020 (2 years)

Managed employee relations and workplace discipline, oversaw structural activities, and coordinated factory employee transport to ensure smooth operations.

Employee Relations Workforce Management Disciplining Reporting Compliance

Medical Representative

ATCO Laboratories Limited

Jan 2014 - Jan 2018 (4 years)

Served as medical representative covering the Punjab Institute of Cardiology, briefing doctors on medicines and patient benefits to drive product adoption.

Medical Sales Territory Management Doctor Outreach Pharmaceutical Marketing Relationship Management Client Engagement

HRH Field Enumerator

World Health Organization

Jan 2011 - Jan 2014 (3 years)

Conducted HRH surveys in Larkana district, collecting data from medical superintendents, facility in-charges and clinic owners to assess health sector human resources.

Surveying Data Collection Public Health Reporting Data Entry