Asia Pochtar
@asiapochtar
Business student at Business College Helsinki with customer service experience across hospitality, online sales, and café operations.
FinlandWhat I'm looking for
At Mani-Baari Restaurant, I assisted customers and provided friendly service while learning about customer experience development and daily business operations. I also worked as a Café and Shop Assistant at Pihamaa, helping with customer service and daily operations.
From 2021 to 2023, I published product advertisements on online marketplaces and responded to customer inquiries. At Hotel Astoria, I welcomed guests and handled requests as a Waitress and Hostess. I’m studying Business Administration with a focus on Finance at Business College Helsinki and am interested in remote customer support, administration, back-office operations, and financial services.
Experience
Work history, roles, and key accomplishments
Café and Shop Assistant
Pihamaa
Jan 2025 - Jan 2026 (1 year)
Assisted customers in a café and shop environment, helped with daily operations and customer service, and developed sales and communication skills.
Online Sales and Customer Communication
Unknown
Jan 2021 - Jan 2023 (2 years)
Published product advertisements on online marketplaces, responded to customer messages and inquiries, and assisted customers with product-related questions.
Waitress and Hostess
Hotel Astoria
Jan 2019 - Jan 2023 (4 years)
Welcomed guests and provided customer service, communicated with customers and handled requests, and worked in a team managing several tasks simultaneously.
Customer Service Trainee
Mani-Baari Restaurant
Jan 2026 - Present (10 months)
Assisted customers and provided friendly customer service. Developed communication and problem-solving skills and learned about customer experience development and daily business operations.
Education
Degrees, certifications, and relevant coursework
Business College Helsinki
Vocational Qualification in Business, Business Administration
Currently studying Business Administration with a focus on Finance.
Tech stack
Software and tools used professionally
Availability
Location
FinlandAuthorized to work in
Salary expectations
Job categories
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