Asiane Williams
@asianewilliams
I resolve complex healthcare operations issues while building IT and security expertise.
United StatesWhat I'm looking for
At Kaiser Permanente, I analyze complex member and provider issues involving benefits, eligibility, claims, and policy information. I research discrepancies across healthcare applications, document cases accurately, and maintain HIPAA compliance in high-volume operations.
I collaborate with internal departments to resolve system-related issues, identify trends, and escalate technical concerns when appropriate. My background combines healthcare payer operations, provider support, systems analysis, and customer service.
I'm pursuing a Bachelor of Science in Information Technology with a Security concentration at Colorado Technical University. Through coursework and hands-on labs, I've built skills in Linux administration, cybersecurity, networking, SQL, database systems, cloud computing, and systems analysis.
I'm motivated by healthcare technology and enterprise systems, bringing careful research, technical documentation, troubleshooting, and problem-solving to regulated environments.
Experience
Work history, roles, and key accomplishments
Analyze complex member and provider issues involving healthcare benefits, eligibility, claims, and policy information. Research discrepancies across multiple healthcare applications and document detailed case information while maintaining HIPAA compliance.
Licensed Realtor
Great Dames Realty
Apr 2023 - Jan 2025 (1 year 9 months)
Managed client transactions while maintaining documentation accuracy and regulatory compliance. Coordinated communications among multiple stakeholders to ensure timely completion of transactions.
Assisted customers with product selection and sales support.
Processed mail accurately and provided excellent customer service.
Security Officer Lead
US Security
Jul 2016 - Sep 2017 (1 year 2 months)
Maintained security operations and assisted the public professionally.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Bachelor of Science, Information Technology
Activities and societies: Relevant coursework includes Database Systems, Information Security, Networking, Linux Administration, Cloud Computing, Operating Systems, Programming Fundamentals, and Systems Analysis.
Pursuing a Bachelor of Science in Information Technology with a Security concentration, expected graduation in 2027.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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