Open to opportunities

Asia Merritt

@asiamerritt

Message

HR systems specialist optimizing Workday, ServiceNow, and talent operations to improve workforce processes.

United States

Message

What I'm looking for

I seek HR systems or operations roles where I can improve HR tech efficiency, streamline processes, and drive data integrity within collaborative, growth-oriented teams.

I am an HR systems operations specialist with broad experience managing Workday, ServiceNow, iCIMS, and other HR platforms to improve accuracy and employee experience.

At Indeed, I led Workday audits, maintained position management records, and partnered with Recruiting and FP&A to resolve data discrepancies, while streamlining quarterly bonus processing for 2,500+ employees and improving ServiceNow ticket resolution by 25% weekly.

I also optimized talent acquisition operations through JIRA and shared-drive maintenance, conducted SLA audits, ensured global compliance for 1,000+ job postings, and drive process improvements that boost operational productivity and user satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Systems Specialist

Current

Indeed

Aug 2021 - Present (4 years 4 months)

Led Workday audits and managed position changes and security assignments for People & Sustainability; streamlined HCM operations and Asana workflows to improve processing times and employee experience across 2,500+ employees.