Asia Merritt

I am an HR systems operations specialist with broad experience managing Workday, ServiceNow, iCIMS, and other HR platforms to improve accuracy and employee experience.

At Indeed, I led Workday audits, maintained position management records, and partnered with Recruiting and FP&A to resolve data discrepancies, while streamlining quarterly bonus processing for 2,500+ employees and improving ServiceNow ticket resolution by 25% weekly.

I also optimized talent acquisition operations through JIRA and shared-drive maintenance, conducted SLA audits, ensured global compliance for 1,000+ job postings, and drive process improvements that boost operational productivity and user satisfaction.