Asia Merritt
@asiamerritt
HR systems specialist optimizing Workday, ServiceNow, and talent operations to improve workforce processes.
United StatesWhat I'm looking for
I am an HR systems operations specialist with broad experience managing Workday, ServiceNow, iCIMS, and other HR platforms to improve accuracy and employee experience.
At Indeed, I led Workday audits, maintained position management records, and partnered with Recruiting and FP&A to resolve data discrepancies, while streamlining quarterly bonus processing for 2,500+ employees and improving ServiceNow ticket resolution by 25% weekly.
I also optimized talent acquisition operations through JIRA and shared-drive maintenance, conducted SLA audits, ensured global compliance for 1,000+ job postings, and drive process improvements that boost operational productivity and user satisfaction.
Experience
Work history, roles, and key accomplishments
Human Resources Systems Specialist
Indeed
Aug 2021 - Present (4 years 10 months)
Led Workday audits and managed position changes and security assignments for People & Sustainability; streamlined HCM operations and Asana workflows to improve processing times and employee experience across 2,500+ employees.
Education
Degrees, certifications, and relevant coursework
Texas Woman's University
Master of Business Administration, Human Resources Management and Services
Completed graduate and undergraduate studies in business with a concentration in human resources management and services.
Texas Woman's University
Bachelor of Business Administration, Human Resources Management and Services
Completed undergraduate studies in business with a concentration in human resources management and services.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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