Ashok B
@ashokb1
Customer Support professional at CareHealthInsuranceLimited handling insurance calls, policy questions, and application documentation.
IndiaWhat I'm looking for
At CareHealthInsuranceLimited, I handle inbound and outbound calls from bank customers about insurance policies, explaining policy details and benefits.
I also assist with documentation and application queries, coordinating with internal teams for resolution while following process and compliance guidelines.
At Asian Paints, I handled customer calls and queries, followed up on pending complaints until closure, and maintained interaction records for reporting.
My academic projects included an automatic borewell motor control system and a deep-learning project to classify and detect stages of diabetic retinopathy. I’m looking to build a career in Customer or Technical Support within an IT organization.
Experience
Work history, roles, and key accomplishments
Relationship Manager
Care Health Insurance Limited
Jun 2026 - Present (4 months)
Handles inbound and outbound customer calls related to insurance policies for bank customers, explaining policy details and benefits. Assists customers with documentation and application-related queries, coordinating with internal teams for resolution.
Customer Associate
Asian Paints
Sep 2024 - Apr 2026 (1 year 7 months)
Handled customer calls and queries, understanding customer requirements and providing accurate information and resolution. Followed up with customers on pending queries and complaints until closure, coordinating with relevant teams when required.
Education
Degrees, certifications, and relevant coursework
M. Kumarasamy College of Engineering
Bachelor of Engineering, Electronics and Communication Engineering
2019 - 2023
Bachelor of Engineering in Electronics and Communication Engineering from M. Kumarasamy College of Engineering, Karur, from 2019 to 2023.
Malar Matric Higher Secondary School
Higher Secondary School, General Studies
2018 - 2019
Higher Secondary School from Malar Matric Higher Secondary School, Paramathi, from 2018 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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