At Cognizant, I handle B2B inbound calls for the Acrisure policy servicing project. I provide carriers, insured parties, and account managers with information about commercial lines policies and premiums, and route them to the appropriate departments.
At Wipro Pvt Ltd, I handled calls and email support for iHeartMedia advertising campaigns. I also interacted with clients through Microsoft Teams to resolve queries and support smooth program execution.
At Tech Mahindra, I worked as an Associate Customers Support. My projects included BT PSG ONE VIEW, BT OpenReach Ethernet Survey Booking Team, and Telstra Digital verification team.
