Looking for a job

Ashley Rodriguez

@ashmrodz

Bilingual Spanish/English professional in Puerto Rico, seeking part-time remote data entry, virtual assistant and customer service work.

Puerto Rico

Message

What I'm looking for

I am looking for a remote, part-time role based in Puerto Rico, in the America/Puerto Rico timezone. My target roles are Data Entry, Virtual Assistant and Customer Service Representative (bilingual Spanish/English).

Licensed Optician with 6+ years of experience in patient care and customer service, now seeking part-time remote work. I am a native Spanish speaker with basic/conversational English and strong attention to detail. My skills include data entry, Google Workspace, Microsoft Office, Excel/Google Sheets and customer service. I am based in Puerto Rico, in the America/Puerto Rico timezone, and I am open to remote, part-time roles as a Data Entry specialist, Virtual Assistant or bilingual Customer Service Representative. I have not held a dedicated full-time Data Entry title, but I have 6+ years entering patient medical record data and verifying insurance benefits in my Licensed Optician roles.

Experience

Work history, roles, and key accomplishments

Current

Licensed Optician

Current

EssilorLuxottica

Jul 2023 - Present (3 years 4 months)

• Dispense prescription eyewear while ensuring
accuracy and patient satisfaction.
• Interpret prescriptions and perform lens measurements.
• Verify vision insurance benefits.
• Recommend frames and premium lens options
based on patient needs.
•Operate lensometer
• Resolve customer concerns while maintaining high satisfaction.
• Collaborate with optometrists and clinical staff.