Looking for a job

Nicole Witt

@nicolewitt

Optician and administrative professional helping patients with eyewear and teams with efficient, detail-driven operations.

United States

Message

What I'm looking for

I’m looking for a long-term opportunity where I can use my optician patient guidance and administrative strengths, contribute to the organization, and keep operations running smoothly with attention to detail.

I’m a dedicated, detail-oriented optician focused on helping patients select eyewear that fits their prescription, lifestyle, and personal style. In my current role, I guide lens and insurance decisions, enter and track orders for timely delivery, verify eyewear orders, and follow up to ensure patients are adjusting well. I also handle adjustments and minor repairs, resolve patient concerns with care and professionalism, and maintain inventory and organized retail areas.

Before this, I built strong administrative and communication experience through roles such as Wellness Administrative Assistant, Administrative Assistant, Office Assistant, and customer service work. I supported health coaches and wellness programs by managing client communication via email, texting, and social media posts, using tools like EZ Texting, Employee Navigator, Brainshark, Canva, and Salesforce, along with Microsoft Word, Excel, and PowerPoint. Across office and retail settings, I handled scheduling, data entry, filing, mail/packages, appointment scheduling, social media coordination, content writing, proofreading, and HIPAA/medical terminology-related responsibilities—always aiming to meet tight timelines and keep operations running smoothly.

Experience

Work history, roles, and key accomplishments

Current

Optician

Current

Midwest Eye Consultants

Jan 2026 - Present (5 months)

Guided patients through selecting eyewear by prescription, lifestyle, and personal style, explaining lens options to support confident decisions. Managed order entry and verification, calculated insurance co-pays, performed minor adjustments and repairs, and followed up to ensure proper adaptation.

Lens Selection Counseling Insurance Co Pay Calculations Frame Adjustment

Office Assistant

Ceramica Inc.

Sep 2025 - Nov 2025 (2 months)

Supported order preparation by proofreading forms and stencils before sending to the workshop. Created shipping labels, applied them to customer orders, and organized invoices and filing while handling stencil weeding tasks.

Order Form Proofreading Stencil Weeding Stencil Quality Checks

Administrative Assistant

Cox Roofing

Oct 2024 - Jul 2025 (9 months)

Provided front-office and administrative support including filing, data entry, correspondence, and phone call handling. Managed appointment scheduling and employee calendars, handled mail and packages, supported customer inquiries, and coordinated social media posting, marketing materials, and home show/event logistics.

Data Entry Phone Reception Calendar Management Appointment Scheduling Social Media Management Event Coordination

Wellness Administrative Assistant

American Health & Wellness

Jul 2020 - Oct 2024 (4 years 3 months)

Provided administrative support for health coaches and wellness programs by managing client communications via email, texting, and social media posts. Used EZ Texting, Employee Navigator, Brainshark, Canva, Salesforce, and a proprietary BI tool, and handled Microsoft Word/Excel/PowerPoint deliverables.

Client Communication EZ Texting Employee Navigator BrainShark Canva Salesforce Microsoft Word EZTexting

Customer Service Cashier

Lowe's

Feb 2019 - Aug 2019 (6 months)

Provided customer service by greeting customers, assisting with locating merchandise, and answering phone calls. Operated the cash register, restocked items, and helped keep the customer service area clean and organized.

Customer Service Cash Handling Phone Reception Retail Merchandising Communication