Jessica Herrera
@jessicaherrera
I am a bilingual healthcare technician specializing in clinical and administrative patient support.
What I'm looking for
I am a bilingual healthcare professional with nearly 10 years of experience working as an optometrist technician in busy clinical settings. I deliver compassionate, clear service to diverse patients while maintaining strong organization and independence.
My clinical responsibilities have included pre-exam testing such as visual acuity, autorefraction, tonometry, and retinal imaging, preparing patients for exams, assisting optometrists during procedures, and ensuring exam rooms and instruments are sanitized and stocked. On the administrative side, I handled appointment scheduling, insurance verification, phone and email communication, message relay to doctors, and patient follow-up, demonstrating attention to detail and strong multitasking abilities.
I am tech-savvy, adaptable, and highly motivated to contribute to a remote team where clear communication and reliable patient support are valued.
Experience
Work history, roles, and key accomplishments
Optometrist Technician
FamilyEyeCare
Jan 2015 - Present (10 years 8 months)
Worked nearly 10 years as an optometrist technician performing pre-exam testing (visual acuity, autorefraction, tonometry, retinal imaging), assisting clinicians, and managing high-volume scheduling, insurance verification, and patient communications.
Education
Degrees, certifications, and relevant coursework
Jessica hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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