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Jessica Herrera

@jessicaherrera

I am a bilingual healthcare technician specializing in clinical and administrative patient support.

United States
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What I'm looking for

I seek a remote healthcare role that leverages my clinical and administrative expertise, values clear communication and teamwork, and allows me to support patients while optimizing scheduling and insurance workflows.

I am a bilingual healthcare professional with nearly 10 years of experience working as an optometrist technician in busy clinical settings. I deliver compassionate, clear service to diverse patients while maintaining strong organization and independence.

My clinical responsibilities have included pre-exam testing such as visual acuity, autorefraction, tonometry, and retinal imaging, preparing patients for exams, assisting optometrists during procedures, and ensuring exam rooms and instruments are sanitized and stocked. On the administrative side, I handled appointment scheduling, insurance verification, phone and email communication, message relay to doctors, and patient follow-up, demonstrating attention to detail and strong multitasking abilities.

I am tech-savvy, adaptable, and highly motivated to contribute to a remote team where clear communication and reliable patient support are valued.

Experience

Work history, roles, and key accomplishments

Education

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Jessica hasn't added their education

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Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Jessica Herrera - Optometrist Technician - FamilyEyeCare | Himalayas