Looking for a job

Ashlynne Darrow

@ashlynnedarrow

Message

I process accurate billing, resolve account issues, and support customers across remote service environments.

United States

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What I'm looking for

I'm looking for a role where I can apply my billing, accounts receivable, insurance verification, and customer support experience in a collaborative remote or hybrid environment.

I've supported billing, accounts receivable, and customer payments at Future Lawn & Landscape, maintaining accurate financial records, resolving discrepancies, and responding to billing inquiries.

My experience also includes remote customer service at MOHELA and patient-facing reception at Boost Physical Therapy, where I handled account questions, insurance verification, patient intake, prior authorizations, and appeals.

Experience

Work history, roles, and key accomplishments

Billing Specialist

Future Lawn & Landscape

Dec 2020 - Jul 2025 (4 years 7 months)

Processed and recorded customer payments accurately, ensuring confidentiality and timely updates to financial records. Maintained accounts receivable records and resolved discrepancies to ensure accurate billing and customer satisfaction.

Billing Processes Customer Support Attention To Detail Time Management Remote Collaboration

Customer Service Agent

MOHELA

Apr 2023 - Nov 2024 (1 year 7 months)

Handled inbound and outbound calls, resolving customer inquiries regarding accounts and payments. Recorded detailed call notes to support compliance and ensure seamless service.

Customer Support Remote Collaboration Attention To Detail Time Management

Receptionist

Boost Physical Therapy

Aug 2018 - Nov 2022 (4 years 3 months)

Coordinated front desk operations, managed phone inquiries, and facilitated patient intake. Verified insurance eligibility and benefits, processed prior authorization requests, and filed appeals for denials.

Insurance Verification Customer Support Attention To Detail Time Management Billing Processes