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Jazmine Robertson

@jazminerobertson

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Medical billing and customer service specialist focused on accurate coding.

United States

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What I'm looking for

I seek a patient-focused role in medical billing/coding or front-desk administration where I can apply my insurance verification, accounts receivable and patient-communication strengths within a collaborative healthcare team.

I am a detail-driven medical billing and customer service specialist with hands-on experience in insurance verification, account setup, collections support and medical coding. I have worked in fast-paced healthcare environments supporting patient communication, scheduling and financial reconciliation while maintaining strong interpersonal and organizational skills.

My background includes medical billing and coding roles and frontline patient-facing responsibilities where I improved account accuracy and supported inbound customer calls and document resolution. I hold a State Tested Nursing Assistant (CNA) certification and a valid driver’s license, and I bring proficiency in Microsoft Office, CRM software, CPT coding and medical accounts receivable management.

Experience

Work history, roles, and key accomplishments

Current

Billing and Customer Service Rep

Current

Transworld

Mar 2025 - Present (6 months)

Verify insurance and set up billing accounts, handle inbound customer calls, resolve documentation issues, and assist with collections to improve accounts receivable workflow.

Insurance Verification Customer Service Collections Medical Billing Data Entry

Medical Billing and Coding Specialist

Billing Co

Jun 2024 - Mar 2025 (9 months)

Performed billing and coding tasks, accurately translated patient information for claims submission, and managed medical accounts receivable to reduce claim denials.

Medical Billing Microsoft Office Accounts Receivable Management Insurance Follow Up Data Entry Scheduling