Ashlie Hylton

Handled high-volume inbound calls for billing, account management, and service troubleshooting. Documented customer interactions, de-escalated complaints, and resolved complex concerns to meet service standards.

Provided bartending services for weddings, private parties, and corporate events across Florida. Managed bar setup, inventory and supplies, and coordinated event staff.

Completed thousands of deliveries across South Florida while maintaining a high customer rating. Managed navigation and customer service in a time-sensitive environment.

Assisted customers with product inquiries, order issues, and returns for major retail brands. Maintained performance against quality assurance and attendance metrics.

Worked as an insurance clerk supporting administrative insurance operations. Duties included clerical and record-handling tasks as assigned.

Served as a medical clerk supporting clinic administrative operations. Responsibilities included clerical and record-handling tasks as assigned.

Managed delinquent Citibank accounts and negotiated payment arrangements. Conducted high-volume outbound calls while maintaining professionalism and compliance.

Completed Certified Nursing Assistant (CNA) training through Florida Medical Prep.

Attended Santa Fe College in Gainesville, Florida.

Attended College of Central Florida in Ocala, Florida.