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Ashar Paul

@asharpaul

I coordinate customer service, auction operations, administration, and cash processes across automotive, retail, and hospitality.

United Arab Emirates

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What I'm looking for

I'm looking for a customer service, client relations, administration, front office, or operations coordination role where I can support customers, maintain accurate records, coordinate stakeholders, and contribute from day one.

I've supported customer service and auction operations at Copart UAE Auctions LLC, coordinating buyers, sellers, insurance companies, and internal teams throughout the auction process.

I manage customer inquiries across phone, email, and face-to-face channels while maintaining vehicle documentation, auction listings, title records, payments, reconciliations, and operational reports. I also communicate auction results and post-sale updates, resolving concerns in a fast-paced automotive environment.

Previously, at M.H. Alshaya Co. LLC (Debenhams), I handled customer support, POS transactions, cash-office reconciliation, banking deposits, stock control, store administration, audits, and reporting.

My hospitality background at Islamabad Serena Hotel includes front desk operations, guest inquiries, meeting-room bookings, quotations, invoices, and daily payment reconciliation. I bring more than 10 years of customer-facing administration, coordination, and documentation experience.

Experience

Work history, roles, and key accomplishments

Auction Controller

Copart UAE Auctions LLC

Jun 2015 - Oct 2025 (10 years 4 months)

Managed customer inquiries and coordinated with insurance companies, buyers, sellers, and internal teams to ensure smooth auction operations. Maintained accurate vehicle documentation, processed payments, and prepared operational reports.

Customer Service Client Relations Cash Handling Reporting Stakeholder Coordination Operations Coordination CRM Systems Microsoft Office

Sales Associate

Debenhams UAE

Apr 2012 - May 2015 (3 years 1 month)

Provided customer service and administrative support in a busy retail environment. Handled customer inquiries, POS transactions, cash reconciliation, banking deposits and financial records. Prepared reports, supported stock control and internal audits, and assisted with daily store administration.

Cash Management Reporting and Management Communication Skills Call Handling Compliance Stock Management Customer Service Data Entry Administrative Support Audit Support

Business Center Associate

Islamabad Serena Hotel

Sep 2009 - Dec 2011 (2 years 3 months)

Provided front desk and business center support in a luxury hotel environment. Handled guest inquiries by phone, email and in person, coordinated meeting rooms and conference bookings, prepared quotations and invoices, maintained administrative records, processed payments and completed daily cash reconciliation.

Cash Management Communication Skills Call Handling Compliance Customer Service Data Entry Administrative Support Guest Service telephone etiquette Reception Duties Meeting Coordination Problem Solving Event Coordination Booking Management Data Entry and Processing

Patient Coordinator

Memorial Christian Hospital

Jan 2006 - Sep 2009 (3 years 8 months)

Supported patient registration and front desk administration in a hospital environment. Entered and updated patient information, maintained appointment records, handled patient inquiries, supported appointment coordination, and ensured accurate documentation and daily record balancing.