Open to opportunities

Artem Afanasev

@artemafanasev

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I grow SaaS and software services through sales, onboarding, and customer success.

Kyrgyzstan

Message

What I'm looking for

I'm looking to grow SaaS or technology customers through onboarding, adoption, strategic account management, renewals, and expansion, while partnering closely with product, engineering, and technical teams.

I'm currently an independent digital transformation and IT consultant, building on years of growing software-service and SaaS customer relationships across North America, Europe, and Oceania.

At Growave, I owned inbound account management for AMER and EMEA, from discovery and product walkthroughs through negotiations and handoffs. I now coordinate go-live roadmaps, adoption strategies, renewals, upsells, technical partnerships, and custom enterprise solutions for Shopify loyalty and retention customers.

Previously, I led sales at Valletta Software Development and Attractor Software, where I built teams, introduced data-driven processes, and helped double revenue. At Valletta, new presales processes reduced average proposal turnaround time by 85%.

At Sibers, I managed full-cycle technology presales and an average portfolio of 40 active accounts. I developed technical sales materials, supported estimation, and built relationships that led to 80% of clients returning with projects or referrals.

Experience

Work history, roles, and key accomplishments

Current

Digital Transformation & IT Consultant

Current

Freelance

Jan 2023 - Present (3 years 7 months)

Provided digital transformation and IT consulting services on a freelance basis.

Current

Manager, Solutions & Onboarding

Current

Growave

Jan 2025 - Present (1 year 7 months)

Drafted, coordinated, and executed go-live roadmaps for new sign-ups. Developed product adoption and change management strategies, ran upsell efforts and negotiations, and led collaborations with internal and external teams on product features and custom solutions.

Product Adoption Change Management Upselling Contract Negotiation Technical Documentation Custom Solutions Collaboration

Account Manager

Growave

Jan 2024 - Jan 2025 (1 year)

Owned the inbound pipeline for AMER and EMEA regions, including discovery, product walkthroughs, and contract negotiations. Conducted business reviews, upsell efforts, win-back campaigns, and technical demos for partners.

Pipeline Management Discovery Product Walkthrough Contract Negotiation Regional Business Reviews Upselling Technical Demos

Head of Sales

Valletta Software Development

Jan 2023 - Jan 2024 (1 year)

Managed a 5-person sales team, analyzed processes, implemented analytical frameworks, and introduced new presale processes, reducing proposal turnaround time by 85%.

Sales Management Process Analysis Data Driven Sales Team Leadership

Head of Sales

Attractor Software

Jan 2021 - Jan 2023 (2 years)

Designed go-to-market strategies for NA, EU, and OCE regions, achieving 2x revenue increase. Built a sales team from scratch and implemented KPI and reporting systems.

Go To Market Strategy Revenue Growth Team Building KPI Reporting Reporting Sales Strategy

Sales Account Manager

Sibers

Jan 2017 - Jan 2023 (6 years)

Owned and executed sales pipeline for NA and EU regions, led full-cycle pre-sales, managed 40 concurrent accounts, and hired and trained 10 sales executives.

Sales Pipeline Pre Sales Technical Documentation Account Management team training