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I am an organized, detail-oriented professional with experience in client communication, administrative support, billing, and workflow coordination. I have demonstrated the ability to manage schedules, process billing and payments, and maintain accurate client records while working independently and on remote teams.

My recent roles include telemarketing and customer service, where I conducted outbound calls, generated leads, handled customer queries, and maintained follow-ups—strengthening persuasion, problem-solving, and interpersonal communication skills. I am fluent in English and comfortable working night shifts with a focus on accuracy and professionalism.

I hold a BSc in Computer Science from BRAC University and bring technical familiarity with JavaScript, HTML, CSS, MS Office, Google Workspace, and Git. I seek opportunities where I can apply my client-facing experience, administrative strengths, and technical foundation to improve processes and customer satisfaction.