NBNoah Birch
@noahbirch
Skilled collision estimator with a strong background in management.
United StatesWhat I'm looking for
I am a dedicated professional with extensive experience in collision estimating and body shop management. My career began in a family-owned metal fabrication business, where I honed my skills in tool usage and customer relations. This foundation has been instrumental in my growth within the collision industry, allowing me to develop a keen understanding of both technical and customer service aspects.
Throughout my career, I have worked with some of the largest body shop chains, including Caliber Collision, where I received comprehensive training in collision estimating and customer accommodation. My roles have consistently required a strong mechanical understanding and the ability to manage high-pressure situations effectively. I take pride in my ability to build lasting relationships with customers and my commitment to detail and organization.
Recently, I have decided to explore new avenues of employment beyond the collision industry, seeking opportunities that will allow me to utilize my skills in a more fulfilling way. I am eager to apply my experience in management and customer service to new challenges and contribute positively to a team.
Experience
Work history, roles, and key accomplishments
Fab/Shop Hand/Installation
AKA Metal Works
Jan 2015 - Present (10 years 7 months)
Contributed to custom metal fabrication projects, gaining extensive experience with electrical and air-operated tools. Developed a strong understanding of residential installation methods, including working with concrete, drywall, and brick.
Manager
Perry Collision Center
Oct 2024 - Apr 2025 (6 months)
Managed the rebuilding of a collision shop from the ground up, quickly establishing functional operations. Demonstrated strong leadership and problem-solving skills in a challenging environment.
Collision Estimator/Production Manager
B&B Collision Repair
Mar 2022 - Mar 2023 (1 year)
Served as a Collision Estimator and Production Manager, refining skills in customer rapport and multitasking. Gained a deep understanding of the importance of detail in the automotive repair industry.
Collision Estimator/Production Manager
Caliber Collision
Aug 2019 - Jan 2021 (1 year 5 months)
Provided intensive and corporate-controlled collision estimating and production management. Received professional training in collision knowledge and top-tier customer accommodation.
Collision Estimator/Shop Manager
Markley Collision
Aug 2018 - Feb 2019 (6 months)
Managed collision repair operations, requiring extensive knowledge of collision legality and technical repair procedures. Handled difficult customer service situations and gained further mechanical capabilities.
Education
Degrees, certifications, and relevant coursework
Arroyo Grande High School
High School Diploma, General Studies
Completed high school education, earning a diploma from Arroyo Grande High School.
CCCuesta College
No Degree, Psychology and English
Focused on Psychology and English coursework. Decided to enter the workforce earlier than planned.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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