Jeymi Canizalez

I’m a Service Advisor focused on delivering excellent customer service while ensuring repairs are planned, documented, and estimated with accuracy. I check in vehicles, review damage areas, and create clear repair plans that support the entire workflow.

In my roles at Classic Collision and Caliber Collision, I work with estimating systems to provide insurance-accurate estimates and market rates. I also map damages, update repair status with insurance, and obtain claim and proof-of-payment information to best support customers.

I handle claim-related responsibilities end-to-end—taking full accountability and control over claims and repairs to drive the best outcome. I collaborate closely with technicians, the insurance company, vendors, and customers to keep communication organized and timely.

I-CAR certified, I verify part prices and availability, contact vendors, and select cost-effective options. I oversee repairs key to key and use tools like CCC-ONE, Mitchell Estimate, Integral, and My AllData to stay consistent and thorough throughout each case.