Reyer Chacon

I’m a reliable, adaptable support professional with experience across customer service, logistics coordination, and operational monitoring. I’m known for managing high volumes, navigating internal systems quickly, and communicating clearly across teams.

In coordination & logistics, I supported nationwide emergency services and maintained an 85%+ service response rate. I focused on fast coordination, consistent follow-through, and strong organization to keep operations dependable.

In customer support, I handled 30+ calls per day in English and Spanish, logged cases using AS400 and internal systems, and supported customers via chat, email, and phone. I was selected for a multi-skill support team because I learn quickly and document work with clarity.

More recently, I’ve also worked on monitoring support—reviewing surveillance images for health protocol violations while maintaining speed and accuracy under pressure. I’m currently training in web development and I bring that same structured, detail-oriented approach to every new responsibility.