Open to opportunities

arjun singh

@arjunsinghh120

Message

I resolve customer queries across digital channels with empathetic, reliable support.

India

Message

What I'm looking for

I'm looking for a customer support role where I can handle client queries, resolve issues efficiently, use digital tools, and continue building my communication and technical support skills.

At Versatile Media and Marketing Pvt. Ltd., I handle client queries across multiple chat channels and coordinate with internal teams to resolve service requests smoothly.

Previously at R.K. Onlineservice, I supported walk-in clients with computer use, internet browsing, printing, billing, and basic hardware and software troubleshooting. I bring over two years of customer support experience, professional communication, attention to detail, and a practical approach to resolving issues.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Versatile Media and Marketing Pvt. Ltd.

May 2024 - Present (2 years 3 months)

Handled chat responsibilities, managing client queries across multiple channels. Coordinated with internal teams to ensure seamless resolution of client issues and service requests.

Multitasking Issue Resolution client support Team Coordination

Customer Interaction & Support

R.K. Onineservice

Jan 2022 - Mar 2024 (2 years 2 months)

Assisted walk-in clients with computer usage, internet browsing, printing, and troubleshooting. Resolved basic hardware/software issues and managed system updates, ensuring smooth operation of multiple workstations.

Customer Support Troubleshooting Hardware Software Cash Handling Record keeping