Divyanshi Pushpad
@divyanshipushpad
Customer-focused professional with expertise in delivering exceptional support.
What I'm looking for
I am a customer-focused and tech-savvy professional with over 1 year and 5 months of experience in delivering exceptional support in fast-paced environments. My proficiency in handling customer inquiries via live chat, phone, and email has enabled me to ensure timely and effective resolutions. I possess strong analytical skills and a keen attention to detail, which fuels my passion for enhancing customer satisfaction.
Throughout my career, I have worked with reputable companies such as Conneqt Business Solutions and Teleperformance, where I delivered prompt solutions to client queries and supported global e-commerce clients. My ability to adapt quickly to new tools and dynamic workflows has been instrumental in exceeding KPIs in resolution time and customer satisfaction. I am eager to contribute to Revolut's mission of providing outstanding financial services.
Experience
Work history, roles, and key accomplishments
Content Moderator
TaskUs
Dec 2024 - Apr 2025 (4 months)
Moderated content for a social media platform ensuring adherence to community guidelines and safety standards. Collaborated with global teams to report trends, flag sensitive content.
Customer Service Executive
Teleperformance
Jun 2024 - Oct 2024 (4 months)
Supported a global e-commerce client, managing order-related inquiries and issue escalations. Utilized CRM tools to document cases, monitor open tickets, and follow up on unresolved issues.
Customer Service Executive
Conneqt Business Solutions
Jun 2023 - Mar 2024 (9 months)
Delivered prompt and effective solutions to client queries over calls and chats for a leading telecom client. Maintained high accuracy in call logging and case tracking while meeting quality and compliance standards.
Education
Degrees, certifications, and relevant coursework
Asian institute of professional studies
Bachelor's of business administration, Business Administration
2021 - 2025
Availability
Location
Authorized to work in
Job categories
Interested in hiring Divyanshi?
You can contact Divyanshi and 90k+ other talented remote workers on Himalayas.
Message DivyanshiFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
