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Levi AckermanLA
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Levi Ackerman

@leviackerman1

I resolve customer inquiries efficiently through high-quality live chat support.

India
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What I'm looking for

I'm looking for a customer support role where I can provide effective chat-based service, meet quality and productivity targets, use CRM tools, and grow through handling customer issues and resolving complex cases.

At 24/7.ai, I provide prompt, professional customer support through live chat, resolving inquiries, complaints, and service requests while managing multiple conversations at once.

I've consistently achieved high Net Promoter Score results and top Average Handling Time performance. I use CRM software, clear communication, and careful adherence to data privacy policies to meet quality, productivity, and service-level targets, escalating complex issues for timely resolution.

Experience

Work history, roles, and key accomplishments

Education

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Levi hasn't added their education

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Tech stack

Software and tools used professionally

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