Arish BhattiAB
Open to opportunities

Arish Bhatti

@arishbhatti

Experienced Customer Success Manager driving client satisfaction. Let's exceed expectations together

Pakistan

What I'm looking for

Seeking remote opportunities in Live Chat Ops. Skilled in Zendesk Live Chat & Support. Ready to deliver exceptional customer experiences with a touch of American charm. Let's team up for short/long-term success!

Looking for a dedicated Customer Success Manager? Look no further! I'm Umar, a seasoned professional with a proven track record in delivering exceptional support and ensuring customer satisfaction. With experience in projects like TicketFront.com and Troytec.com, I excel in greeting and assisting new clients, providing guidance, and facilitating order placement. I'm skilled in maintaining strict SLAs, generating reports, and fostering internal communication. Let's connect and discuss how I can drive your organization's success as a Customer Success Manager

Experience

Work history, roles, and key accomplishments

Jill Razor logoJR
Current

Customer Experience Specialist - Remote

Jill Razor

Nov 2024 - Present (7 months)

I help manage daily customer support for Jill’s remote team. I track orders, fix shipping mistakes, handle refunds, and solve problems with products. I work with delivery services and talk to customers to make sure they get their orders. I also use tools like Slack and spreadsheets to stay organized and share updates with the team.

NextAge Technologies. Ltd logoNL

Customer Success Manager

NextAge Technologies. Ltd

Oct 2021 - Nov 2024 (3 years 1 month)

As a dedicated Customer Success Manager at NextAge Technologies, I've successfully led projects like TicketFront.com and Troytec.com, ensuring client satisfaction and growth. With my promotion and expanded responsibilities, I'm excited to take on new challenges and deliver exceptional results. Let's connect and create success together!

Education

Degrees, certifications, and relevant coursework

Virtual University of Pakistan logoVP

Virtual University of Pakistan

Bachelor of Science, Computer Sciences

2015 - 2017

Grade: 3.1

Bachelor of Computer Science (BCS) graduate from Virtual University of Pakistan with a GPA of 3.1, equipped with strong technical and problem-solving skills.

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