Open to opportunities

Abdur Rehman

@abdurrehman1

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Experienced Customer Success Professional

Pakistan

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What I'm looking for

Seeking a challenging role that leverages my customer success expertise to drive business growth and customer satisfaction.

As a seasoned Customer Success Professional with over 4 years of experience, I have a proven track record of delivering exceptional results while working with Fortune 500 companies. My analytical and strategic skills have enabled me to streamline processes, ensuring effective deliveries of software solutions and achieving high customer satisfaction rates.

I excel in training and mentoring, promoting a culture of collaboration and continuous improvement. With a strong command of various tools and technologies, I am well-equipped to drive business growth and strengthen customer relationships.

My passion for research and data analysis, combined with my experience in customer-facing roles, makes me an asset to any organization seeking to drive customer-centric growth.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Manager (Onboarding)

Current

Solvpath

Oct 2020 - Present (4 years 9 months)

Managed customer onboarding, ensuring effective deliveries of software solutions and providing an A-class experience to strengthen relationships and find growth opportunities.

Customer Success Client Relationship Management Business Operations Management

Lead Solutions Analyst (Professional Services Department)

Elixir Technologies - Asia Pacific

May 2019 - Nov 2021 (2 years 6 months)

Worked in the Professional Services Department, applying analytical and strategic skills to streamline processes and ensure effective deliveries of software solutions.

Zendesk Trello Twilio