Arslan Saleem

I am a proactive and empathetic communicator with a strong passion for resolving customer issues and creating seamless user experiences. My background in outreach, digital services, and client onboarding has equipped me with the skills to deliver prompt, professional, and human-centric support in live chat environments.

Currently, I work as a Client Success & Support Specialist at Jaguar Solutions Pvt Ltd, where I provide real-time chat support for clients in the US and UK. I assist with order-related inquiries, service walkthroughs, and onboarding, while maintaining detailed CRM records to ensure smooth follow-ups and issue tracking. My ability to communicate product benefits clearly and troubleshoot technical challenges has been key to my success in this role.

As a founder of my own IT consultancy, I have honed my skills in client communication and digital transformation. I have onboarded and supported over 300 online clients, managing end-to-end support and designing customer feedback systems to improve service flow. My experience in executing targeted campaigns with influencer partnerships has also led to increased customer engagement.