silvane todos

I've supported guests, clients, students, and senior executives across hospitality, corporate, retail, and education environments. At Hotel al Sole, I handled guest concerns and special requests while overseeing reception, housekeeping, kitchen, and maintenance teams during a high-turnover season.

At Barclays Headquarters in Canary Wharf, I coordinated executive schedules, meetings, and communications in a confidential, fast-paced environment. I’ve also delivered phone and email support at FILPA, managed bookings and guest relations at Marina Azzurra, and advised customers and handled invoicing at Wine and Fashion.

As an independent Social Media Manager and Content Creator, I manage community engagement and content strategy end to end. I bring a calm, solutions-first approach across phone, email, chat, and social channels in English, Italian, and Romanian.