LSLuisana Saulino
@lucyfan
Content moderator and data annotator with strong attention to detail and experience in digital communication and remote work.
ItalyWhat I'm looking for
I am a motivated, detail-oriented communications professional with hands-on experience in digital communication, content moderation, customer interaction, and data annotation. I adapt tone, analyze content, and follow strict guidelines to deliver accurate, high-quality results.
I have managed social media pages for creators, moderated comments and interactions, and performed labeling and classification of digital content to ensure relevance and accuracy. I also worked three years handling online communication and customer messaging in remote environments.
With a Bachelor's degree in Communication Sciences and conversational proficiency in English, Spanish, and French, I am available for full-time remote work and thrive in organized, guideline-driven roles that value accuracy and clear communication.
Experience
Work history, roles, and key accomplishments
Customer Conversation Specialist
Unset Employer
Handled online customer messaging and conversation management in remote environments for three years, improving response consistency and customer satisfaction. Applied communication strategies from network marketing to increase engagement.
Social Media Manager
Freelance
Managed social media pages for creators, overseeing content publishing, community engagement, and comment moderation to increase audience interaction. Coordinated communication strategies and maintained consistent brand tone.
Content Moderator
Freelance
Reviewed, labeled, and classified digital content to ensure accuracy and guideline compliance, improving moderation consistency across projects. Managed remote workflows and maintained high-quality results under tight SLAs.
Education
Degrees, certifications, and relevant coursework
Unknown institution
Bachelor's Degree, Communication Sciences
Completed a Bachelor's degree in Communication Sciences with focus on digital communication, content moderation, and media management.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
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