At LightForce Orthodontics, I managed client cases and worked to ensure timely delivery and quality standards. I also handled case adjustments based on client needs.
I communicated with international teams to clarify requirements and support client satisfaction, while organizing workflows and tracking requests with digital platforms.
At Align Technology (Invisalign), I coordinated with international clients and managed multiple requests while meeting deadlines and quality standards. I also resolved complex cases with customer satisfaction in mind.
At Quality Real Hotel (Four Points by Sheraton), I provided front desk service in English and Spanish, handled billing and payments, and responded to guest requests. I coordinated with hotel teams and promoted services and packages.
