Arica Haynes
@aricahaynes
Data operations professional with records and quality assurance experience across healthcare, logistics, and customer operations.
ThailandWhat I'm looking for
At Wesley Medical Center, I prepared, inspected, assembled, and documented surgical instrumentation while following strict quality and safety standards. I verified items and documentation, identified issues, and coordinated with clinical teams to address workflow needs under deadlines.
As a Patient Safety Attendant at Wesley Medical Center, I maintained confidential observations and records and shared time-sensitive information across multidisciplinary care teams. I worked independently within established procedures while managing changing priorities and high-responsibility documentation.
At the United States Postal Service, I investigated delivery, routing, and service issues across systems, documented findings, and coordinated resolutions with operational teams. I also maintained accurate customer and service records while managing competing cases and deadlines in a remote environment.
Through independent digital content and publishing projects, I managed project assets, revisions, formatting, publishing requirements, and final deliverables from concept through completion. I also bring experience with customer and account records, process compliance, and quality checks across several industries.
Experience
Work history, roles, and key accomplishments
Sterile Processing Technician
Wesley Medical Center
Nov 2025 - Feb 2026 (3 months)
Prepared, inspected, assembled, and documented surgical instrumentation in an accuracy-sensitive environment with strict quality and safety standards. Verified items and documentation for completeness, identified issues, and coordinated with clinical teams to resolve workflow needs under deadlines.
Patient Safety Attendant
Wesley Medical Center
Sep 2023 - Nov 2025 (2 years 2 months)
Maintained confidential observations and records, communicating time-sensitive information accurately across multidisciplinary care teams. Worked independently within established procedures while managing changing priorities and high-responsibility documentation.
Investigated high-volume delivery, routing, and service issues across systems; documented findings clearly and coordinated resolutions with operational teams. Managed competing cases and deadlines while maintaining accurate customer and service records in a remote environment.
Service Representative
Wichita Furniture and Mattress
Jun 2020 - Aug 2020 (2 months)
Maintained customer order and service records, coordinated schedules and vendor communication, and tracked multiple active requests through resolution.
Technical Support Representative
Cox Communications
Mar 2020 - Jun 2020 (3 months)
Researched account and system issues across multiple databases, documented resolutions and escalations, and identified recurring service problems.
Home Specialty Associate
JCPenney
Jun 2019 - Jan 2020 (7 months)
Coordinated detailed customer orders, vendor information, and fulfillment while maintaining accurate purchase and service details.
Managed reservation and account details accurately in a high-volume environment while supporting customer needs and revenue goals.
Front End Supervisor / Money Services Clerk
Dillons
Jul 2011 - Jan 2015 (3 years 6 months)
Handled financial transactions and reconciliation, maintained compliance records, and supervised and trained team members.
Education
Degrees, certifications, and relevant coursework
Southeast High School
High School Diploma, General Studies
Completed high school education, earning a diploma in May 2014.
Availability
Location
ThailandAuthorized to work in
Salary expectations
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