Open to opportunities

chanikan sukanun

@chanikansukanun

Message

Customer-focused VIP service professional with international logistics and patient-service experience.

Thailand

Message

What I'm looking for

I seek remote/WFH roles where I can apply VIP customer service and logistics documentation skills in a collaborative, service-oriented environment with opportunities to improve processes.

I am a customer-focused professional with over five years working in international organizations and nearly two years dedicated to VIP customer service, combining logistics and patient-facing roles to elevate satisfaction and operational efficiency.

My experience includes import documentation, XML file conversion, bills of lading preparation, and coordinating international logistics, along with hands-on VIP and non-medical services for international hospital patients.

I bring strong English communication, Microsoft Office proficiency, adaptability, teamwork, and a service-first mindset; I am seeking remote/WFH opportunities and can start immediately.

Experience

Work history, roles, and key accomplishments

Current

IPD & VIP Patient Service

Current

Bumrungrad International Hospital

Jun 2023 - Present (2 years 8 months)

Provided VIP and non-medical services to international patients, coordinated room orientation and discharge processes, and collected patient feedback to improve service.

VIP Patient Coordination Communication Conflict Resolution Multilingual Support

Production Assistant

MDPI

Apr 2023 - May 2024 (1 year 1 month)

Edited English manuscripts for correct formatting, converted files to XML, and ensured publication-ready materials while supporting the production team.

XML Quality Control Teamwork Attention To Detail

Document Center Specialist

RCL

Sep 2018 - Jan 2020 (1 year 4 months)

Prepared and converted documents (including XML), edited English manuscripts, and processed Bills of Lading for multiple routes supporting international logistics.

document preparation XML Bills Of Lading

Import Document Specialist

SCG Logistic

Jun 2018 - Aug 2018 (2 months)

Prepared import documentation and coordinated drivers to ensure timely container returns, improving operational efficiency during contract tenure.

Bills Of Lading Coordination Logistics Operations

Education

Degrees, certifications, and relevant coursework

Mae Fah Luang University

Bachelor Degree, Logistics and Supply Chain Management

2014 - 2018

Bachelor degree in Logistics and Supply Chain Management completed with coursework related to hospital service coordination and customer-facing processes.