At Guided Freight, I support U.S. operations by responding to customer and carrier inquiries through Missive and email. I coordinate drivers for shipments, negotiate carrier rates, and monitor deliveries from pickup through delivery.
I prepare shipment information and transportation documents, follow up on time-sensitive issues, and help resolve delays. I also coordinate with a U.S.-based manager across time zones.
Previously, at Hilton Bangkok Grande Asoke, I handled approximately 100 guest requests per shift, managed reservations and records, and coordinated with other departments to resolve guest issues. My earlier hospitality roles at Wyndham Garden Naithon Phuket and Lumen Bangkok Hotel, Udomsuk Station included guest service, operations support, and maintaining accurate records.
