Joana Linke
@joanalinke
I streamline order-to-cash operations and high-volume customer coordination.
ThailandWhat I'm looking for
At Kamol Cosmetic Hospital, I redesigned international patient coordination workflows, improving service efficiency by 50% and reducing handoff delays between clinical and administrative teams. I also manage Indonesian client requests end-to-end, helping grow market engagement by 300%.
Previously at Kohler, I managed high-volume order-to-cash operations, processing 300+ customer transactions monthly across billing, invoicing, payment posting, reconciliation, and collections. I use advanced Excel and SAP exposure to keep records accurate, resolve discrepancies quickly, and support on-time delivery and monthly close.
Experience
Work history, roles, and key accomplishments
International Client Operations & Market Development
Kamol Cosmetic Hospital
Dec 2025 - Present (8 months)
Redesigned cross-functional patient coordination workflows, improving service efficiency by 50% and reducing handoff delays. Served as primary coordination point for international clients, growing market engagement by 300%.
Education
Degrees, certifications, and relevant coursework
Pamulang University
Bachelor of Information Systems, Information Systems
Grade: GPA 3.1
Bachelor of Information Systems degree from Pamulang University with a GPA of 3.1.
Tech stack
Software and tools used professionally
Availability
Location
ThailandAuthorized to work in
Job categories
Skills
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