Areti Fai
@aretifai
Customer Advisor with multilingual teaching and customer-service expertise, focused on high-performance teams.
What I'm looking for
I’m a customer-oriented professional with a strong history of leading high-performance teams. I’m dedicated, hardworking, and focused on delivering excellence through strong decision-making, adaptability, and professionalism.
In recent roles, I’ve provided multilingual customer support as a French Speaking Customer Advisor, while also strengthening my communication through verbal and written work in email, chat, and reports. I bring collaboration experience in remote environments, along with a careful, customer-first approach.
Alongside customer service, I’ve built deep teaching and training experience as a French and English Tutor and French Teacher, tailoring instruction to learners and supporting curriculum development. My background also includes customer-facing reception, hospitality operations, translation and interpreting, and multicultural customer service as a Flight Attendant.
Experience
Work history, roles, and key accomplishments
French Speaking Customer Advisor
Foundever Hellas
Oct 2025 - Present (9 months)
Provides French-speaking customer support as a customer advisor for Foundever Hellas.
Disc Jockey
Kripti Bar
Oct 2020 - May 2025 (4 years 7 months)
Worked as a disc jockey at Kripti Bar.
French Teacher
Athina Private School
Oct 2019 - Jun 2024 (4 years 8 months)
Taught French and prepared students to obtain language diplomas.
French and English Tutor
Self-Employed
Sep 2010 - Jan 2024 (13 years 4 months)
Tutored grade-school students in French and English with tailored instruction informed by educational psychology.
Front Office Team Member
Mercure Holland House, Accor Hotels
Oct 2019 - Feb 2020 (4 months)
Ensured an efficient guest reception experience, including check-in/check-out and required audit procedures, following company brand standards.
French Teacher
Hellenic Military School
Sep 2018 - Jun 2019 (9 months)
Collaborated with other teachers to develop and share curriculum strategies for French instruction.
Sales Assistant
Disneyland Paris
Jan 2016 - Jan 2017 (1 year)
Worked as a sales assistant, building trusting customer relationships and recommending suitable products and services.
Personal Assistant and Interpreter
Eurotrade Machinery Kouveletsos
Jul 2015 - Jun 2016 (11 months)
Supported the manager with daily operations and helped communicate between clients and the company.
French Teacher
Protoporia and LinguaPlus
Sep 2010 - Jun 2015 (4 years 9 months)
Taught French at private schools Protoporia and LinguaPlus.
Head of Communication
MeteoraFood
Feb 2011 - Nov 2011 (9 months)
Handled communication activities including calls and emails with international clients and performed administrative duties.
Flight Attendant
Olympic Airways
Feb 2009 - Dec 2009 (10 months)
Provided in-flight service on flights for Olympic Airways and performed pre-, during-, and post-flight aircraft interior inspections to ensure emergency equipment readiness.
Flight Attendant
Gulf Air
Apr 2006 - Jun 2007 (1 year 2 months)
Trained to deliver high-quality customer service in a multicultural environment as a flight attendant for Gulf Air.
Call Center Operator
National Organization of Telecommunications of Greece
Jan 2003 - Nov 2003 (10 months)
Handled inbound calls and provided various information to callers.
Flight Attendant
Etihad Airways
Jul 2007 - Present (19 years)
Worked as a flight attendant with Etihad Airways in a multicultural environment, trained to deliver high-quality customer service.
Receptionist
Club Med
Seasonal receptionist providing customer service and assistance with detailed, multi-tasking support.
Education
Degrees, certifications, and relevant coursework
University of Patras
Special Education
2022 - 2023
Completed the “Special Education” program at the University of Patras (31 Oct 2022 – 21 Jul 2023).
University of Nice Sophia-Antipolis
Master’s Degree in European Studies, European Studies
2004 - 2005
Master’s Degree in European Studies at the Department of Letters, Languages and Arts, University of Nice Sophia-Antipolis (2004–2005).
National and Kapodistrian University of Athens
Bachelor’s degree, French Language and Literature
1998 - 2004
Bachelor’s degree in French Language and Literature at the National and Kapodistrian University of Athens (1998–2004).
Availability
Location
Authorized to work in
Job categories
Skills
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