Yasmine Bouslah
@yasminebouslah
Multilingual guest relations and customer experience specialist delivering VIP-level hospitality.
What I'm looking for
I’m a highly motivated multilingual professional passionate about delivering world-class hospitality and guest relations. I combine premium customer support, front desk operations, and service-oriented communication to elevate brand standards and guest satisfaction.
In my current role at Faros Hotel as a Front Desk Receptionist, I welcome guests with professionalism while managing smooth check-in and check-out procedures. I anticipate guest needs, provide tailored recommendations about local attractions, and coordinate with internal departments to ensure a seamless guest journey.
Previously at Teleperformance, I delivered high-quality technical support and customer service across multiple communication channels. I resolved user inquiries with empathy and patience, using my French, English, Arabic, and Greek to support a diverse global clientele.
Earlier, at Bounty, I supported guests in a fast-paced environment as a Waitress—handling orders, basic financial transactions, and maintaining facility cleanliness. I bring conflict resolution, problem solving, and relationship building to every interaction, along with a commitment to upscale service protocols.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Faros Hotel
Mar 2026 - Present (4 months)
Welcome guests and manage smooth check-in and check-out procedures with a high level of professionalism. Handle front-of-house inquiries and coordinate with internal departments to ensure a seamless guest journey.
Provide high-quality technical support and customer service across multiple communication channels. Resolve user inquiries with empathy and efficiency for customer satisfaction while supporting a multilingual customer base.
Waitress
Bounty
Sep 2024 - Jan 2025 (4 months)
Manage customer needs in a fast-paced environment with friendliness and efficiency. Take food and beverage orders, handle basic financial transactions, and maintain facility cleanliness.
Education
Degrees, certifications, and relevant coursework
High School Drapetsona
High School Diploma, Secondary Education
Earned a High School Diploma at High School Drapetsona. Completed secondary education coursework prior to starting professional roles.
Availability
Location
Authorized to work in
Job categories
Skills
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