Ardewan Jazdanpanah

I’m a dedicated, multilingual customer service specialist with a proven track record across corporate and creative industries. I’m known for strong communication, adaptability, and consistently high customer satisfaction scores—whether I’m working fully remote or on-site.

Recently, I expanded into program coordination for media productions as a Freelance Program Coordinator at Boulder Media. I independently planned and scheduled client appointments across the Netherlands, made cold calls with up to 250+ contacts daily, and helped persuade candidates to join TV productions and contribute to production costs. I also acted as the liaison between participants and production teams to keep coordination running smoothly.

Earlier in my career, I supported high-volume customer operations and HR responsibilities. At Entain in Manila, I handled 5 live chats, 1 email, and 1 phone call simultaneously while maintaining quality standards and earning top customer satisfaction results (including “Best Dutch Customer Agent”). I’ve also worked in customer retention at Conduent (Vodafone/Ziggo), supported asylum seekers in shelter programs as Security/Service Staff, and served as a Recruiter / HR Assistant by sourcing healthcare professionals, conducting interviews, and managing HR admin.